There is a free plan and paid plans above it. Current prices, allowances and what each plan includes are on the pricing page — that is the one place kept up to date, so this guide describes how it all works rather than repeating numbers that would go stale.
What a plan changes
| Effect | |
|---|---|
| Credit allowance | how much you can generate |
| Model access | some models are limited to paid plans |
| Storage | how much your library can hold — see your library |
| Queue priority | how long you wait when demand is high |
| Limits | how much you can run at once |
| Training | making your own avatar needs a paid plan with an active subscription — see training an avatar |
Your library and your account are not affected by which plan you are on.
Starting free
The free plan is a real plan, not a trial that expires. It comes with a credit allowance so you can make things and decide whether this is useful to you before paying anything.
The honest advice: use it until you run out. Running out tells you far more about which plan you need than any comparison table can.
Changing plan
From your billing settings.
Upgrading takes effect immediately — the larger allowance and any newly available models are there straight away.
Downgrading takes effect at the end of the period you have already paid for. You keep what you paid for until then.
Nothing in your library is touched either way.
Buying credits separately
You can top up without changing plan. Useful for a one-off busy month when moving up a tier permanently is not worth it.
Bought credits are added to your balance. Buying them does not alter your plan or its renewal.
Paying
Two ways to pay, both for subscriptions and for one-off credit top-ups:
By card. Add and manage cards in your settings. You can keep more than one and choose which is used.
In cryptocurrency. Payment is in USDC, and you can send it on any of several networks — Solana, Ethereum, Base or Polygon. You are shown an address and an amount, and the payment is recognised once it confirms on the network you chose.
Pick the network before you send. Sending on a network other than the one the payment expects is the one mistake here that is genuinely hard to undo, because funds sent to the wrong chain are outside anyone’s reach. If in doubt, use a card.
Payment details are handled by the payment provider, not stored by us — which is also why updating a card is done through the same screen rather than by sending details to support. Nobody here will ever ask you for card details by email or in a support ticket. If someone does, it is not us.
If a payment fails — an expired card is the usual reason — the account is marked past due and you are told. Update the payment method and it retries. Nothing is deleted while this is being sorted out.
Receipts and history
Your billing settings hold your payment history and your credit history: what you were charged and when, and what credits were added or spent on what.
That is the first place to look when a charge or a balance is confusing. Most questions are answered by the credit history — usually a bulk run costing more in total than any single item in it appeared to.
Cancelling
Cancel from your billing settings. You are not asked to email anyone and there is no retention conversation to get through.
What happens:
- You keep the paid plan until the end of the period you have paid for
- After that you move to the free plan
- Your library stays. Cancelling is not deleting your account
If you want your work removed as well, that is a separate deliberate act — see deleting your account.
Refunds
Refund requests go through support. Include what was charged and when.
Note the distinction: credits held for work that failed are returned automatically and are not a refund matter. Check your credit history before raising a ticket — see how credits work.
Tax and business use
Invoices are available from your billing settings. If you need particular details on them — a company name, a tax identifier — ask support rather than guessing at a workaround.